Store Policies

Payment

Purchases may be paid for securely by Credit Card. We do not accept cash, checks, or money orders.

Pre-orders

Pre-orders are advance purchases made on items that are scheduled to be manufactured and delivered at a future date. When you make a pre-order purchase, the pre-ordered items are deducted from the inventory that we are scheduled to receive. Pre-ordered items will be shipped upon arrival. Pre-orders must be paid for in full at the time of purchase. Occasionally, pre-ordered items may not be available due to changes from the manufacturer. If this occurs, we will notify you and issue a full refund for the pre-ordered items.

Product Availability

If you see something you like, buy it now! Many of our products can’t be reordered since they are limited edition and may not be available the next time you visit twintreats.com .

Sold Out Items

Items often sell out faster than the inventory system can update the web site. If items in your order are sold out and can’t be reordered we will email you with an alert and replacement options. If there are other items in your order that are in stock, they will ship less the sold out item(s).

Requesting order changes and cancellations

Orders are processed as soon as you place your order and cannot be changed or cancelled so please be careful when placing your order. 

Sales Tax

We collect sales tax for items being shipped to a NJ address. Sales tax is not charged for clothing items.

Pre-Orders, Collectibles, Holiday, Sale, Clearance, Earrings, and Cosmetic Items

All pre-orders, collectibles, holiday, sale, clearance, earrings, and beauty/cosmetic items are final and cannot be canceled, exchanged, or returned, no exceptions. 

Copyright

Any unauthorized use of materials appearing on this site may violate trademark and other applicable laws and could result in criminal or civil penalties. None of the materials used on this site may be copied, reproduced, modified, transmitted, or distributed by any means without prior written consent. Our website may be used strictly for shopping on our site or placing an order on our site and for no other purpose. All trademarks, registered copyrights, and logos are the sole property of their respective owners.